Thank you for your continued support of Good Smile Company products!

This is to inform you that the following three products that were sold from either the 11th January 2012 or the 10th February 2012 will be shipped on the 29th May 2012:

Nendoroid Saber & Rin Tohsaka: Cheerful Ver. (Good Smile Company)
Nendoroid Luka Megurine: Cheerful Ver. (Good Smile Company)
Ghost in the Shell: S.A.C.: Cheerful T-Shirt (Good Smile Company)

* Delivery time will vary depending on your location.
* Please note that the above date may be changed due to unforeseen circumstances.

[Customers who wish to change their delivery address]
Please contact customer support with your new address before the 15th May 2012 (Tues).
If you change the delivery address any later, your order may be delayed.


GOODSMILE COMPANY ONLINE SHOP
http://cheerful-japan-global.ecq.sc/

You can contact the store from the following:
http://cheerful-japan-global.ecq.sc/contacts
E-Mail:shop.overseas@goodsmile.jp

[Note to Customers]
- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty products to be exchanged. If you believe there is a problem, please contact us within seven days of receiving your product.
- The packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.

Thank you for using the GOODSMILE COMPANY ONLINE SHOP!

Thank you for your order from the GOODSMILE ONLINE SHOP!

We regret to inform you that the release of the Gumako Cheerful Ver. figure has been delayed.
The expected date for release was late April 2012, however due to unforeseen circumstances the product will only be shipping on the 7th May 2012 (Mon).
We apologize for the extended wait as well as any inconvenience this may cause you.
* Delivery time will vary depending on your location.
* Please note that the above date may be changed due to unforeseen circumstances.

[Customers who wish to change their delivery address]
Please contact customer support with your new address before the 16th April 2012 (Mon).
If you change the delivery address any later, your order may be delayed.

GOODSMILE COMPANY ONLINE SHOP
http://cheerful-japan-global.ecq.sc/

You can contact the store from the following:
http://cheerful-japan-global.ecq.sc/contacts
E-Mail:shop.overseas@goodsmile.jp

[Note to Customers]
- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty products to be exchanged. If you believe there is a problem, please contact us within seven days of receiving your product.
- The packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.

Thank you for using the GOODSMILE COMPANY ONLINE SHOP!

Thank you for your order from the GOODSMILE COMPANY ONLINE SHOP!

This mail is to inform you that the following two products that were sold from either the 11th October 2011 or the 12th December 2011 will be shipped on the 21st March 2012:

Nendoroid KAITO : Cheerful Ver. (Good Smile Company)
Fate/stay night Cheerful T-shirt (Good Smile Company)

* Delivery time will vary depending on your location
* Please note that the date may be changed due to unforeseen circumstances.

[To Customers who wish to change their delivery address]
Please contact customer support with your new address before the 13th March (Tues). If you change the delivery address any later, your order may be delayed.

Good Smile Company Online Shop:
http://cheerful-japan-global.ecq.sc/

You can contact the store from the following:
http://cheerful-japan-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

[ Note to Customers ]
- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty parts to be exchanged. If you believe there is a problem, please contact us within seven days of recieving your product.
- The packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.

Thank you for using the GOODSMILE ONLINE SHOP!

Thank you for your continued support of Good Smile Company's products!

This mail relates to 'Nendoroid Kurisu Makise & Mayuri Shiina: Cheerful Ver.', which was sold at the Good Smile Online Shop from the 9th September 2011. The product was originally scheduled to ship in late January, however the final shipping date has been confirmed as the 8th February 2012 (Wed). We apologise for the delay in getting your order to you on time.

* Please note that delivery time will vary depending on your location
* Please also note that the final date may be changed due to unforseen circumstances.

[ Customers who wish to change their delivery addresses ]
Please contact customer support with your new address before the 27th January 2012 (Fri).
If you change the delivery address any later, your order may be delayed.

Good Smile Company Online Shop:
http://cheerful-japan-global.ecq.sc/

Good Smile Company Online Shop Contact Form:
http://cheerful-japan-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

[ Note to Customers ]
- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty parts to be exchanged. If you believe there is a problem, please contact us within seven days of recieving your product.
- Please note that the packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.

Thank you for using the GOODSMILE ONLINE SHOP!

Thank you for your continued support of Good Smile Company's products!
The shipping dates for the following two products has now been confirmed:

Good Smile Company's Nendoroid Rin Kagamine : Cheerful Ver.
Good Smile Company's Nendoroid Len Kagamine : Cheerful Ver.

Both of these products will be shipped on the 17th January 2012
(Thurs), we apologize again for the delay!

* The exact delivery date will vary depending on your location.
* Please note that the date may be changed due to unforeseen circumstances.

[Note to Customers]
- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty parts to be exchanged. If you believe there is a problem, please contact us within seven days of receiving your product.
- Please note that the packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.

Thank you for using the Good Smile Company Online Shop!

Good Smile Company Online Shop:
http://cheerful-japan-global.ecq.sc/

Good Smile Company Online Shop Contact Form:
http://cheerful-japan-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

Thank you for your continued support of Good Smile Company's products!
This mail is to inform you that due to some defects found in some of the production samples received, the shipping dates for the following two products has been extended to late January.
Nendoroid Rin Kagamine : Cheerful Ver.
Nendoroid Len Kagamine : Cheerful Ver.

The exact date of shipping has not yet been established, but we will inform you as soon as the information becomes available. We apologize for the wait and will do our utmost to deal with an problems that may arise due to this delay.

Thank you for understanding.

Good Smile Company Online Shop:
http://cheerful-japan-global.ecq.sc/

Good Smile Company Online Shop Contact Form:
http://cheerful-japan-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

We would like to thank our customers for shopping with us and your continued support. Your is custom very much appreciated.

Business will be closed during the year end/new year holiday period as detailed below.

【Temporary close of business during the holiday period.】

Closed during the period from December 30th (Fri) 2011 until 4th January (Wed) 2012.

(For any enquiries submitted to GOOD SMILE ONLINE SHOP,［email: shop.overseas@goodsmile.jp］we should be able to respond to any emails received by 18:00 on November 29th within the same day.)

【Regarding emails received during the suspended business period.】
Once business resumes on the January 5th 2012, user support emails will be answered in order of receipt.
Enquires received by GOOD SMILE ONLINE SHOP will also be answered in order of receipt. Thank you for your understanding.

・Product Support
TEL: 0120-915-391
email: support@goodsmile.jp
Web form: http://partner.goodsmile.info/support/contact.html

・GOOD SMILE ONLINE SHOP - Customer Support
email: shop.overseas@goodsmile.jp
Web form: http://goodsmile-global.ecq.sc/contacts


We sincerely apologise for any inconvenience caused and thank you for your understanding and cooperation.

The shipping dates for some of 'Cheerful JAPAN!' web sales products has been finalized.

The following three products that were sold from the 11th August 2011 (Thurs) and 9th September 2011 are scheduled to be shipped out on the 27th December 2011 (Tues):

Good Smile Company's Nendoroid Rin Kagamine : Cheerful Ver.
Good Smile Company's Nendoroid Len Kagamine : Cheerful Ver.
Good Smile Company's Steins;Gate Cheerful T-Shirt.

* Delivery time will vary depending on your location
* Please note that the date may be changed due to poor weather conditions.

[ Customers who wish to change their delivery addresses ]
Please contact customer support with your new address before the 14th December 2011 (Wed).
If you change the delivery address any later, your order may be delayed.

GOODSMILE COMPANY ONLINE SHOP
http://cheerful-japan-global.ecq.sc/

The contact for for the store can be found here:
http://cheerful-japan-global.ecq.sc/contacts

E-Mail: shop.overseas@goodsmile.jp

[ Note to Customers ]

- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty parts to be exchanged. If you believe there is a problem, please contact us within seven days of recieving your product.
- Please note that the packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.
- Particular details about your package will be sent in a personal mail at a later stage. You can confirm the exact details of the shipment at that time.

Thank you for using the GOODSMILE ONLINE SHOP!

To Our Customers,

Thank you for using GOOD SMILE ONLINE SHOP.
We will maintain our Web server at the below time.
During this maintenance, you can't access on the below Web site.

【Implementation period】
・10th, Dec, 2011 (Saturday) AM 6:00 ~ PM 1:00(JST)
・15th, Dec, 2011 (Tuesday) AM 4:30 ~ AM 6:30(JST)

We appreciate your understanding.

The following products were sold at the GOODSMILE ONLINE SHOP from the 11th July 2011:

figma Miku Hatsune: Cheerful ver. (Max Factory)

The shipping dates have been finalized, and this product will be shipped out on the 30th November 2011.

* Delivery time will vary depending on your location
* Please note that the date may be changed due to unforeseen circumstances.

[Customers who wish to change their delivery addresses]
Please contact customer support with your new address before the 14th November 2011. If you change the delivery address any later, your order may be delayed.

GOODSMILE COMPANY ONLINE SHOP
http://cheerful-japan-global.ecq.sc/

The contact for the store can be found here:
http://cheerful-japan-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

[Note to Customers]
- Please note that the shipping/delivery date cannot be specified.
- There will be a period allowing for any faulty parts to be exchanged. If you believe there is a problem, please contact us within seven days of receiving your product.
- Please note that the packaging for the figure is simply designed to protect the figure, and replacements for damaged packaging will not be considered.

Thank you for using the GOODSMILE COMPANY ONLINE SHOP!

Nous tenons à remercier notre aimable clientèle pour sa fidélité et son soutien.

Vous trouverez ci-dessous les informations concernant la date d'expédition des produits Web présentés dans le cadre de "Cheerful JAPAN !"

Le produit suivant, précommandé sur notre boutique en ligne "GOOD SMILE ONLINE SHOP" à partir du lundi 11 juillet 2011 :

MAX FACTORY "figma Miku Hatsune Cheerful ver. (Support ver.)"

La date d'expédition prévue pour ce produit est fixé au 30 novembre 2011.

*Concernant la date de livraison, celle-ci peut varier de plusieurs jours selon le pays de livraison.
*Veuillez noter que la date d'expédition peut changer subitement en cas de force majeure.

[Pour les clients qui souhaiteraient changer l'adresse de livraison]

Veuillez communiquer votre nouvelle adresse de livraison avant le 14 novembre 2011 à notre centre de support clientèle.

Au cas où vous nous communiquerez votre nouvelle adresse après le 15 novembre 2011, veuillez noter que la date d'expédition de vos produits pourrait être reculée. Merci pour votre compréhension.

[GOOD SMILE ONLINE SHOP]
http://cheerful-japan-global.ecq.sc/

FORMULAIRE DE CONTACT GOOD SMILE ONLINE SHOP
http://cheerful-japan-global.ecq.sc/contacts
E-Mail: shop.overseas@goodsmile.jp

[Demande à notre clientèle]

・Concernant les envois de produits, nous vous rappelons qu'il n'est pas possible au client de fixer une date d'expédition ou de livraison.
・Il existe des restrictions concernant les produits défectueux. Si un produit vous semble défectueux, veuillez nous contacter au maximum dans les 7 jours suivants la réception du produit en question.
・Concernant le packaging du produit, celui-ci est considéré comme enveloppe de protection du produit. À moins que le produit en lui-même ne soit détérioré, un packaging défectueux n'est pas éligible à remplacement.
・Pour les informations plus précises concernant la date d'envoi des produits, celles-ci seront envoyées dans un courriel séparé à chaque client.

Merci pour votre compréhension.